Effective Date: July 1st, 2025
By accessing, browsing, or using the website https://viacommunication.com/ (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. This agreement constitutes a legally binding contract between you and VIA Communication. If you do not agree with any part of these terms, you are expressly prohibited from using the Site and must discontinue use immediately.
Program Description: VIA Communication operates a specialized mobile messaging program designed to enhance client communication. This program delivers critical project updates, time-sensitive appointment confirmations, and direct customer support responses to clients who have actively engaged our services or submitted inquiries through our digital contact forms.
Verified Opt-In: Explicit consent is a prerequisite for enrollment. Consent is collected exclusively via our web-based forms featuring a dedicated, non-pre-selected checkbox for SMS notifications. By checking this box, you provide your express written signature to receive automated and manual text messages.
Cancellation & Opt-Out: You maintain the right to withdraw your consent at any time. To cancel the SMS service, simply text the keyword “STOP” to the number from which you are receiving messages. Upon receipt of your request, we will transmit a one-time SMS to confirm your unsubscribe status. Once confirmed, you will no longer receive text messages unless you choose to re-enroll through our website.
Support & Help: If you encounter technical difficulties or have questions regarding our messaging program, reply to any of our messages with the keyword “HELP” for automated assistance, or email our support team directly at [email protected].
Rates & Frequency: Message and data rates may apply as per your specific mobile carrier plan for any messages sent to or received from us. Message frequency is not fixed; it varies based on your specific level of service usage, project milestones, and the frequency of your support inquiries.
Carrier Liability: Mobile carriers (including but not limited to AT&T, T-Mobile, Verizon, and various regional providers) operate independently and are not liable for delayed, undelivered, or misdirected messages.
The Site and all of its original content, features, and functionality—including but not limited to text, source code, logos, proprietary graphics, and software—are the exclusive property of VIA Communication and are protected by international copyright, trademark, and other intellectual property or proprietary rights laws.
Limited License: We grant you a personal, non-exclusive, non-transferable, and revocable license to access and use the Site for your own non-commercial purposes.
Strict Restrictions: You are expressly prohibited from modifying, copying, reproducing, republishing, uploading, or distributing any material from this Site in any format without explicit, prior written authorization from the President of VIA Communication. Any unauthorized use of the Site’s content may result in the immediate termination of your license and potential legal action.
By submitting, posting, or transmitting any material—such as project feedback, comments, photos, or data—to VIA Communication via the Site or email, you represent and warrant that you own the rights to that material. You hereby grant VIA Communication a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute such content as necessary to provide our services and improve our customer experience.
The information, products, and professional services offered through the Site are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. VIA Communication does not warrant that the Site will operate without interruptions, be free of viruses, or that any defects will be corrected. Furthermore, we are not responsible for the content, privacy policies, or reliability of any third-party websites that may be linked to or from our Site.
To the maximum extent permitted by applicable law, in no event shall VIA Communication, its partners, or its affiliates be liable for any indirect, incidental, special, or consequential damages. This includes, without limitation, damages for loss of data, loss of business profits, or business interruption arising out of the use or the inability to use the materials on the Site, even if we have been notified of the possibility of such damage.
You agree to indemnify, defend, and hold harmless VIA Communication, its officers (including the President, François Beaudry), directors, and employees from and against any and all claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Site, your violation of these Terms, or your infringement of any intellectual property rights.
We reserve the right, at our sole discretion, to terminate or suspend your access to the Site or the SMS messaging program without prior notice or liability. Such action may be taken for conduct that we believe violates these Terms, is harmful to other users, or is contrary to the business interests of VIA Communication. Upon termination, your right to use the Service will cease immediately.
The Site and services offered by VIA Communication are intended only for users who are eighteen (18) years of age or older. By using or attempting to use the Site, you confirm that you meet this age requirement. If you are under 18, you are expressly prohibited from using the Site.
These Terms of Service and any disputes arising out of or related to your use of the Site shall be governed by and construed in accordance with the laws of the province and country in which VIA Communication maintains its primary operations. Any legal action or proceeding related to this Site shall be brought exclusively in the courts of that jurisdiction.
If you have any questions, concerns, or requests for clarification regarding these Terms of Service, please contact us through the following channels:
VIA Communication
Attention: François Beaudry, President
Email: [email protected]
Website: https://viacommunication.com/
